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Do you have a reference list?
Yes. References are available upon request. -
Are "Guest Amenities" included with your clean?
Yes. We offer a standard and deluxe set of toiletries and supplies. -
Do you offer maintenance and other home-care services?
Yes. Light maintenance, filter replacements, pest control, plumbing, appliance repair, and door re-keying. -
Can your staff accommodate a Saturday to Saturday cleaning schedule?
We have reached maximum capacity for Saturday cleans during the 2021 season. -
Who would actually be cleaning our condo – would it be the same crew each week?
Our cleaners are assigned the same properties throughout the season to ensure consistency and accountability. -
How do you handle the payment of your cleaning fees?
We accept online payment only (PayPal, Direct Deposit, Credit Card) -
Do you provide extra linens and/or offer laundry services?
Yes. We wash your linens at our laundry facility keeping them fresh and organized. Owners supply extra linens. -
How do you handle the inventory of contents after each clean?
A complete inventory list with pictures is displayed inside your condo for guest and cleaners. -
Do you document/ report back the condition of the condo?
Yes. We invoice immediately after each clean, with pictures and any issues or concerns. -
When do we give you our cleaning dates?
Our schedule system stays in sync with your VRBO calendar. You can also email dates to us.
